Shipping Policy
SHIPPING DISCLAIMER
Thank you for choosing Straight Outta YAA. We take great pride in crafting each order to
the highest standard. Because our tumblers are handcrafted and customized, please
review our shipping guidelines below.
**IMPORTANT**
Once your order is handed over to the shipping carrier (USPS, UPS, or DHL),
Straight Outta YAA is no longer responsible for delays, lost packages, or theft.
While we will assist in providing tracking details to help you file a claim, we cannot
guarantee delivery dates as they are solely managed by the carrier.
PROCESSSING TIMES
All items are made to order. Our standard processing time is 5–7 business days. During
peak seasons or high-energy event launches, processing may take up to 10 business
days. You will receive a notification with tracking information once your
order has been
dispatched.
SHIPPING METHODS & RATES
We offer standard and expedited shipping options at checkout. Shipping rates are
calculated based on weight and destination. Please ensure your shipping address is
accurate; we are not responsible for orders delivered to incorrectly provided addresses.
INTERNATIONAL SHIPPING
We love our global community! Please note that international orders may be subject to
import duties, taxes, and customs fees levied by your country. These charges are the sole
responsibility of the customer. Customs processing may occasionally cause delays
beyond our original delivery estimates.
DAMAGED ITEMS
We inspect every tumbler before it leaves our "Yard." However, if your item arrives
damaged due to transit, please contact us within 48 hours of delivery at our official
support email with clear photos of the packaging and the product. We will work with you to resolve the issue as quickly as possible.
